Affinity Health Plan

  • Plans Subpages Medicaid V3
  • Quick Contact List

    Medicaid, CHP, FHP Plans:

    Enrollment Assistance
    Contact Us Online  
    866.206.1775 Mon-Fri: 8:30 am - 6:00 pm
    Customer Service
    member@affinityplan.org

    866.247.5678; Fax: 718.794.7804
    TTY/TDD users: 711

    Mon-Fri: 8:30 am - 6:00 pm

    Medicare Plans:

    Customer Service
    Contact Us Online
    877.234.4499 Mon-Sun: 8:00 am - 8:00 pm

    Affinity Essential Qualified Health Plans (QHP):

    Customer Service
    Contact Us Online  
    888.543.6973 Mon-Fri: 8:30 am - 6:00 pm
    Sales/Enrollment Assistance
    Contact Us Online
    866.731.8001 Mon-Fri: 8:30 am - 6:00 pm
    Claims 888.543.6973 Mon-Fri: 8:30 am - 6:00 pm
    Medical Management 888.543.9074 Mon-Fri: 8:30 am - 5:00 pm

    Other Departments:

    Claims 866.247.5678; Fax: 718.794.7809 Mon-Fri: 8:30 am - 6:00 pm
    Compliance, Caron Cullen
    Contact Us Online
    718.794.5731  
    Ethics Line 866.528.1505  
    Fraud & Abuse Hotline 866.528.1505  
    Community Relations
    community@affinityplan.org  
    718.794.7700; Fax: 718.794.7815  
    EDI Department
    edi@affinityplan.org
       
    Human Resources
    hrservices@affinityplan.org
    718.794.7767; Fax: 718.794.7842  
    Main Office 718.794.7700; Fax: 718.794.7800  
    Medical Management
    utilization@affinityplan.org
    866.247.5678; Fax: 718.794.7822  
    Provider Relations 866.247.5678; Fax: 718.794.7808
    TTY/TDD users: 711
     
    Quality Management (Providers)
    quality@affinityplan.org
    888.543.9068; Fax: 718.794.7821  
    Quality Management (Member Complaints)
    cgaunit@affinityplan.org  
    888.543.9069; Fax:718.536.3358  
    Recertification
    recertification@affinityplan.org
    866.247.5678; Fax: 718.794.7833 Mon-Fri: 8:30 am - 6:00 pm
    Sales
    marketing@affinityplan.org
    866.247.5678; Fax: 718.536.3395 Mon-Fri: 8:30 am - 6:00 pm
    Web Administration 718.794.7777; Fax: 718.794.7848