ATTENTION: Due to rising COVID cases, all Affinity Community Services Centers will be closed starting Wednesday, November 25th and remain closed until further notice. Visit to speak to a representative live via Zoom, or call 866.694.9815 (TTY 711).
  • Medicaid Claim Coverage Rules

  • Affinity Health Plan follows Medicaid guidelines for our Medicaid and HARP members, as set by the New York State Department of Health (DOH). Those guidelines include rules on what is covered as well as rules on what is medically necessary. The DOH updates Medicaid covered services on a periodic basis. For example, viscosupplementation of the knee for osteoarthritis has been eliminated, so Affinity will not cover this procedure or the drugs used for Medicaid and HARP members.

    For information, please visit

    Affinity Health Plan will not pay claims for services/treatments that Medicaid does not cover.