ATTENTION: Due to rising COVID cases, all Affinity Community Services Centers will be closed starting Wednesday, November 25th and remain closed until further notice. Visit to speak to a representative live via Zoom, or call 866.694.9815 (TTY 711). Also note, Affinity headquarters at Metro Center will be closed over the Thanksgiving holiday and reopen on Monday, November 30th.
  • ePrescribing

  • In October, providers received a communication from Affinity Health Plan regarding our exit from Medicare. Effective January 1, 2019, Affinity will no longer offer any Medicare Advantage plans. Affinity’s Medicare membership will transition to EmblemHealth.

    The decision to exit Medicare affects only our members with the following Affinity Medicare plans:

    • Affinity Medicare Passport Essentials (HMO) Plan
    • Affinity Medicare Passport Essentials NYC (HMO) Plan
    • Affinity Medicare Ultimate (HMO-SNP) Plan
    • Affinity Medicare Solutions (HMO-SNP) Plan

    Affinity will continue to offer its Medicare plans and provide medical coverage to our Medicare members through December 31, 2018. Additionally, Affinity will continue to provide customer service and pay claims for services rendered in 2018. Your patients will be notified about this decision;our intent is to seamlessly transition affected Medicare members to EmblemHealth.

    Over the next few weeks Affinity will provide additional details, including identification and confirmation of any run-out and/or post-2018 requirements.

    We also want to take the opportunity to reassure you that this decision will cause no disruption for members who participate in our other benefit programs -- Medicaid, Child Health Plus (CHPlus), Essential Plan and Enriched Health (HARP).