ATTENTION: All of our CSCs remain closed due to COVID-19; visit AffinityPlan.org/Live to speak live with one of our representatives or call us at 866.247.5678.

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  • Introducing Affinity Health On Demand!

  • Save time with these useful features

    • qualityReports
      Informational Videos
    • memberEligibility
      Bill Payment
    • claimsStatus
      PCP Selection
    • memberClinicalProfile
      Online ID Card
    • Claims Access

  • For Us, It's You First!

    • Welcome

      Welcome

      Welcome to your Member Portal. Make yourself at home while you explore all of the options available to you. One of our newest tools is Affinity Health On Demand!, an online video education center with a collection of short informational videos on your plan benefits, how to access services on your own (e.g., printing your temporary ID, paying a bill, etc.) and important health topics. Create an account and receive health and member services related videos based on your personal profile.

      Sign up for Affinity Health On Demand! today.

    • Join us for the next Member Advisory Council Meeting!

      Join us for the next Member Advisory Council Meeting!
      The Member Advisory Council meeting will be held on Tuesday, November 10th, from 12 to 1:30 p.m., live via Zoom. Click here to RSVP. Free goody bags available for your participation. To join, visit Zoom.com to download the app to your PC or MAC. Or, visit the App Store or Google Play to download the app to your mobile phone. Data rates may apply.
      Member Advisory Council

    • Member Rewards Program

      Member Rewards Program
      Affinity wants to encourage the overall health of our members and increase the quality of care in order to improve health outcomes. To this end, Affinity Health Plan has launched a new Member Rewards Program that offers two different incentives:
      HRA: Members will receive a $25 gift card after completing a Health Risk Assessment (HRA) Survey within 60 days of becoming a member. The survey results lets Affinity assess members’ specialty care needs.
      PCP Visit & Survey: Because providers play a pivotal role in managing the health of our members, Affinity offers an additional $50 gift card after members complete an annual PCP visit and submit a completed survey within 30 days of the visit.
      To learn more about these incentives, visit affinityplan.org/Members/Resources/Member-Rewards-Program-2020/

    • Affinity Begins Reopening of Community Service Centers

      Affinity Begins Reopening of Community Service Centers

      We are excited to announce that our Community Service Centers (CSCs) will begin reopening to the general public over the next few weeks. Because your health and safety are of primary importance, we have taken every precaution to ensure that you can safely visit us. Masks will be required and social distancing rules will apply.

      Operating hours are now Monday to Friday, 9 a.m. to 5 p.m.

      Following is the schedule for the first round of CSC reopenings*:

      • Tuesday, August 18th – 757B Suffolk Avenue, Brentwood, NY 11717
      • Tuesday, September 1st – 305 East Fordham Road, Bronx, NY 10458
      • Tuesday, September 15th – 10 Palisade Avenue, Yonkers, NY 10701
      • Tuesday, September 29th – 90-34 161st Street, Jamaica, NY 11432

      *Dates subject to change

      If you prefer to speak to an Affinity rep from your home, connect with us live online via Zoom at AffinityPlan.org/live. To enroll by phone call 866.694.9815 (TTY 711).